What Information We Collect
999btWhen you create an account and use our services, certain information is collected. Without this data, we would not be able to provide our services properly. Below is a breakdown of what is collected and when.
| Data Type | Example | When Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During Registration & KYC Verification |
| Contact information | Email address, mobile number | At Registration |
| Payment Information | BKash/Nagad number, bank account | During Deposits & Withdrawals |
| Usage Data | Betting history, login times, preferred games | Automatically while using the platform |
| Technical Information | IP address, device type, browser information | Automatically during site visits |
| Verification documents | NID copy, passport, proof of address | During the KYC Process |
999bt never collects information about your religion, political views, or health. None of our services require this type of sensitive data.
How information is collected
There are two ways information is collected — directly from you, and automatically while you use the platform.
Information you provide directly
You provide information directly when filling out the registration form, submitting KYC documents, contacting support, or making a payment. Without this information, 999btservices cannot be provided.
Automatically Collected Information
When you use the 999bt website or app, certain information is collected automatically. This includes your IP address, browser type and version, operating system, which pages you viewed and for how long, and where you clicked. This data is used to improve site performance and maintain security.
Cookies & Tracking Technologies
Cookies and similar technologies are used to keep the website running smoothly. For full details on cookies, please refer to Section 5.
How Your Information Is Used
999bt Your data is used only for specific, legitimate purposes. It is never used for anything beyond what it was collected for.
- Account management: For login security, identity verification, and account protection.
- Service delivery: Accepting bets, processing payments, and sending out winnings.
- Customer Support: To resolve your issues and answer your questions.
- Security: To prevent fraud, money laundering, and other illegal activities.
- Legal obligations: To comply with lawful data requests from relevant authorities.
- Service Improvement: To identify platform issues and improve the user experience.
- Contact: To send important updates, security alerts, and transaction notifications.
Your information is never shared with marketers or advertisers — this is one of 999bt's core commitments.
If you do not wish to receive marketing or promotional communications, you can turn off notifications in your account settings or contact support at any time.
Who your information may be shared with
999bt does not sell or rent your information to third parties. However, there are certain limited circumstances where information may need to be shared.
Service partners
We work with a number of trusted service providers for payment processing, technical support, and security services. These providers only access data for their specific function and are bound by strict confidentiality agreements.
For Legal Requirements
Information may be disclosed in response to a court order, government investigation, or other legal requirement. In such cases, only the minimum necessary information is shared, and where possible, you will be informed in advance.
For security purposes
To prevent fraud and criminal activity, we may need to share information with relevant authorities or other platforms. 999bt We always follow a policy of sharing the minimum amount of data necessary.
Important: 999bt never sells or shares your information with advertisers, marketing companies, or data brokers. This commitment is absolute.
Cookies & Tracking Technologies
Cookies are small data files stored in your browser that help websites recognise you and improve their service. 999bt uses the following types of cookies.
You can delete cookies or block new ones at any time through your browser settings. Keep in mind that disabling essential cookies may affect how the site functions.
Our technical measures for data protection
999bt employs industry-leading technical and organizational measures to protect members' data.
Technical Security
- 256-bit SSL/TLS encryption: All communication between your browser and our servers is encrypted.
- Firewall & DDoS Protection: Continuously active to block unauthorized access and attacks.
- Data Encryption at Rest: Sensitive data stored on our servers is also kept in an encrypted state.
- Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
- Regular Backups: Regular secure backups are maintained to prevent the risk of data loss.
Organizational measures
- Staff are only given access to the data they need for their specific role.
- Staff receive regular training on privacy practices.
- Third-party service partners are bound by confidentiality agreements.
- Our systems are regularly audited by independent security professionals.
In the event of an unexpected data breach, 999bt will notify affected members as quickly as possible and take all necessary steps to minimize any harm.
Your Rights Regarding Your Information
You have several important rights over your own information. 999bt Respects these rights and is here to help you exercise them.
Right of Access
You may request to view the information we hold about you.
Right to rectification
You can request that inaccurate or outdated information be corrected.
Right to Erasure
In certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
You may request that the use of certain data be temporarily restricted.
Right to Portability
You can request a copy of your information in a standard, portable format.
Right to Object
You can object to your information being used for specific purposes.
To exercise these rights support@999bt.xyzEmail us or reach out via live chat in Bengali. Requests are typically responded to within 30 business days of receipt.
How long information is retained
999bt does not retain your data longer than necessary. That said, certain information must be kept for a defined period to meet legal and regulatory obligations.
- Account Information: For as long as your account remains active, and for up to 5 years after it is closed.
- Transaction details: Financial transaction records are retained for up to 7 years (as required by law).
- KYC Documents: Up to 5 years after account closure.
- Betting history: For up to 3 years after your account is closed.
- Technical logs: Typically between 90 days and 1 year.
Once the retention period expires, data is securely deleted or anonymized.
Changes to the Privacy Policy
999bt This privacy policy may be updated as needed. For any significant changes, you will be notified in advance via your registered email or a platform notification.
Continued use of the platform after changes take effect will be considered acceptance of the updated policy. We recommend checking this page from time to time.
If you have any questions about these changes or would like to discuss your privacy, feel free to contact us directly support@999bt.xyzEmail us at.